Refunds & Cancellations

You may cancel your recruiter subscription at any time from your Subscription page. Cancellation stops future renewals; you retain access to paid features until the end of your current billing period, and you will not be charged again after that date.

Subscription fees are generally non-refundable. We may issue a refund at our discretion, or that of our payment processor, in the following cases:

• Where required by mandatory consumer-protection laws in your jurisdiction (for example, statutory cooling-off periods for consumers in certain countries).
• Where a technical fault on our side prevented you from using the Service for the period paid for and we cannot resolve it within a reasonable time.
• Where a charge was made in clear error (e.g. duplicate billing).

To request a refund, email info@dbcareers.tech within 14 days of the charge, describing the reason. We aim to respond within 3 business days.

Prices on our site are quoted in USD. Because DBCareers is operated from South Africa, card charges are processed in ZAR at the exchange rate at signup. Your bank converts the ZAR debit back to your local currency; some banks add a foreign-transaction fee (~1–3%). The ZAR reference amount for your subscription is locked at signup and may only be adjusted with at least 30 days' notice.

Card charges are processed by Paystack on our behalf. DBCareers is the seller of record. If you dispute a charge, please contact us first — we can usually resolve issues faster than a chargeback.

Recurring subscriptions renew on the same billing cycle you selected (monthly or annually) until cancelled. We will notify you at least 30 days in advance of any price change taking effect on renewal.

This page mirrors Section 8 of our Terms of Service. For account deletion or data-related requests, see our Privacy Policy.